The Retiree Connection

A toll free call-in service program of your American Red Cross Retiree Association.

1-888-738-2724

  • Help in taking advantage of services, products and other benefits
  • Assistance in renewing relationships or contacts with former Red Cross Colleagues.
  • Advocacy in navigating the system and resolving retirement-related problems.



Honoring a Deceased Volunteer or Paid Staff Member

The following information may prove helpful when responding to questions of family members on a case-by-case basis.

For pension or Red Cross life insurance information:

  • Have the family contact the American Red Cross Benefits Service Center, 1-877-860-7526. Make a choice and then press *0.

For a condolence letter from Red Cross national headquarters:

  • Contact Jennifer Hawkins, Corporate Secretary and Chief of Satff, (202) 303-5469, Jennifer.Hawkins@redcross.org.
  • They need to know the following:
    • What is the name of the deceased Red Crosser?
    • What was their relationship with the Red Cross?
    • Any other helpful information about their Red Cross involvement.
    • What is the name and address of the person (or family) the letter should be addressed to?
    • Who is the contact if we need more information?
    • If there is a memorial service, when is it?

To have an In Memoriam notice in the Retiree Association newsletter:

To have a notice on The Exchange (formerly CrossNet):

For use of the Red Cross flag with a casket:

  • The Red Cross flag may be used to cover the casket of a deceased Red Cross volunteer or paid staff member, but it should not be lowered into the grave or allowed to touch the ground. A small Red Cross flag on a staff may be used on Memorial Day to indicate the grave of a deceased Red Cross volunteer or paid staff member.
  • For a flag, a person may contact a local chapter (www.redcross.org or 1-800-RED-CROSS).

For additional help as needed:

  • Retiree Connection, a toll-free program of the American Red Cross Retiree Association, 1-888-738-2724
    • Help in taking advantage of services, products and other benefits…
    • Assistance in renewing relationships or contacts with former Red Cross colleagues…
    • Advocacy in navigating the system and resolving retirement-related problems
 

 

 

Contact information

Red Cross Retiree Logo
431 18th St., N.W. (W525F)
Washington DC 20006
E-mail: Betty.Wagner@redcross.org
Tel: 202-303-7184
Toll Free: 1-888-738-2724